FOR IMMEDIATE RELEASE
April 26, 2001
Contact: SID GAULDEN, (803) 896-8755
NEW DRIVERS LICENSE EQUIPMENT TO BE INSTALLED
IN AREA OFFICES AS PART OF DMVS PROJECT PHOENIX
COLUMBIA -- The South Carolina Department of Public Safety announces that it will install new drivers license equipment in five offices next week, including the remaining three Columbia offices. The Irmo/Ballentine branch office and the Lexington branch office were the first to receive the new equipment beginning the week of April 16. These two offices have served as test sites for the new equipment before its rolled out to the 70 Division of Motor Vehicles branch offices statewide.
The following branch offices will close for one day each next week while technicians install the equipment and employees are trained. The dates for installation and closings are as follows: Decker Mall Express Office, April 30; Dutch Plaza Express and Dealer Central, May 1; Shop Road, May 2: Camden, May 3; Newberry, May 4.
"So far, the equipment installations and production testing have gone very well in our two test offices near Columbia," said DPS Director B. Boykin Rose. "We have had a few minor problems that we have been able to correct, but overall I think our customers have been pleased with a much shorter wait time for getting a new license."
It took the old drivers license equipment around 10 to 15 minutes to produce one drivers license. The new equipment can produce seven to 10 credentials in about 10 minutes, substantially reducing customer wait time.
In this first phase of the rollout, all drivers license equipment will be replaced. DMV offices will receive new computers, new machines to issue drivers licenses and new drivers license testing equipment. The drivers license also will have a new look. The software applications, new DMV database and vehicle registration equipment will be installed in the offices in the Fall of 2001.
No more than two offices in the state will close on any given day, and customers will be notified in advance of the closings so they can arrange to visit other offices or wait until the next business day to complete their transactions. This initial rollout of new equipment should be completed by the end of June. Information about office closings will be available through the DPS web site at www.scdps.org.
** Attention editors: Dutch Plaza will be closed Friday, April 27, for other equipment repairs in addition to May 1 when it will be closed for equipment installation.
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